WHAM - What, How, Able and Motivated

And they need to be:

Aims and Objective

Getting the best out of people through raising their enthusiasm and commitment to perform well.

Who should attend?

All frontline staff and Line Managers, Administration Officers, Customer Services Officers, Team Leaders, Frontline Managers.

Course Content

Address issues that would hinder performance (practical or competence- related).

The style of the workshop is interactive with trainer input to impart specialist knowledge and to ensure learning points are captured.



Course: Coaching
Course: Feedback - Improving Performance
Course: Making Change Happen
Course: Team Management Profile
Course: Time Management
Course: Planning, Leading and Achieving
Course: Stress Management
Course: Meetings and Briefings
Course: Recruitment, Selection and Interviewing
Course: Equality and Diversity
Course: Health, Safety & Welfare At Work